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Important Notice for Credit Card Add-on Users

5/20/2016 1:20:28 AM Posted by Ross Unger

IMPORTANT ANNOUNCEMENT for our customers using our Credit Card Processing application! If you are using Authorize.net or Cybersource as your Credit Card Gateway, you will need to upgrade the Third Wave Credit Card module before June 30, 2016.  This is because Authorize.net and Cybersource have changed the URL that transactions are transmitted thru for authorization and settlement.   An update to the Third Wave Credit Card module was needed to support the new URL.    You will have to install the version of the Credit Card module before June 30, 2016. 

***If you do not install the update, you will not be able to process credit card transactions after June 30th.***

To download the update, please visit support.twbs.com and enter your company credentials to log in.  Locate the product download button on the top menu bar and then the Credit card processing window and look for the update that matches the version of SAP that you are using.  You will need to download the “Product Version” which is the install file, the release notes, and the “help file”  In the Help file, there will be a user guide which has a section detailing how to update your credit card module.  The section is entitled "Applying Credit Card Updates".  

If you would like assistance with installing this update, please submit a support ticket at support.twbs.com and someone will schedule a call with you.  If you're on version 88 and using a version lower than 88.3.0,  you may need to call support for help.   Please do not wait until the last minute to install the update or to ask us to install the update for you.   For more information on why Authorize.net and Cybersource made this change, please view This Authorize.net Link.
For more information about our Add ons, check out our training and informational product videos on our products on the Third Wave Business Systems YouTube Channel.



  • New RMA Functionality Released

    4/1/2016 3:24:49 AM Posted by Ross Unger

    An update to the Third Wave RMA add-on for SAP Business One has been released.  This update provides new functionality to aid in the creation of an RMA document and to provide a link between a source document and the RMA.  This update is only available for SAP Business One v9.x (9.0 and 9.1).


    A new option, "Copy to RMA," is now found in the right-click menu of SAP Business One Sales Order, Delivery, and A/R Invoice documents.  The option is only available for existing documents and only for Items-type documents.  Selecting the option will open the RMA Maintenance form and copy all appropriate information from the source into the RMA.  At the header level the customer code, customer name, customer reference, and salesperson are transferred.  At the row level the item code, item description, quantity, unit price, and tax code are copied.  Discount is not currently captured.  The source document number and line number are also captured.  Note that the source document fields are not currently available for direct entry.  They are only populated via the Copy to RMA function.  The Remarks section of the RMA includes a "Based on ..." comment indicating the source document.


    All rows in the source document are copied to the RMA.  Items not being returned are then deleted from the RMA document.  For batch and serial controlled items the line type in the RMA is set as needed however the appropriate batch or serial number must still be selected.


    Installation of this version will require that the associated database objects be recreated.  This is done via the Server Configuration function under Administration > Setup > TWBS RMA.


    The new version is available for download from the Third Wave support portal at http://support.twbs.com

  • RMA Add-on Updates

    9/10/2015 2:09:59 AM Posted by Gopal Viswanathan

    An update to the Third Wave RMA add-on for SAP Business One has been released.  This update addresses some specific issues for customers that use RMA for batch and serial tracked items.  The update is available for SAP Business One v8.x and v9.x clients.  An upgrade to both the DB Server and client applications is required to apply this upgrade.

    Two specific issues are addressed in this update.  First, some pre-processing that was being done to create lists of batch numbers and serial numbers has been removed.  This allows the RMA form to load more quickly and eliminates some delays that were found when a large number of batch or serial numbers were encountered.

    Second, an incorrect item was being brought into the RMA when the same batch or serial number was used on multiple items.  The item and batch/serial number selected in the Choose From list is now brought into the RMA line.

    In addition the batch/serial look-up function has been updated so that wildcards can be used to generate the Choose From list.  For example, assume there are batches AA-00001 through AA-00999, batches DX-10001 through DX-10550, and batches TV-50001 through TV-50499.  If the user simply presses <Tab> in the “batch number” field, all batches are displayed.  If the user enters “DX*” and then presses <Tab> only the batches starting with “DX” are displayed.  If the user enters “DX*45*” only the batches DX-10450 through DX-10459 are displayed.  This will help in the selection process if the exact batch/serial number is not known.