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Did You Know...? - CRM in SAP Business One

2/6/2013 4:23:14 AM Posted by Erin Carrather

...that SAP Business One contains embedded Customer Relationship Management (CRM) functionality that most small businesses in the Apparel & Footwear industry need? This out-of-the-box functionality includes support for managing contacts, sales opportunities and pipeline, and after-sales support. 

For example, SAP Business One has built-in lead tracking capabilities. By utilizing this tool, you are able to create a pipeline analysis to project what direction your sales leads will go in. This analysis also allows you to create filters, track predicted closing dates, revenues, and interest levels. Meeting your customers' needs in the Apparel & Footwear industry always comes first, and SAP Business One delivers. Contact us today for more information!